Transitional
Employer-side workers' compensation return-to-work case management for HR and safety teams — with O*NET-driven duty matching, physician-approval workflow, and state reimbursement packet export.
Overview
A carrier-independent return-to-work case management platform for HR managers, safety managers, and RTW coordinators at 50–1,000-employee operations in manufacturing, construction, healthcare, and warehousing. It carries a claim from the moment the physician's restriction form arrives through the day the reimbursement check clears: structured restriction intake, O*NET physical-demands matching against your own site-scoped task bank, generated job descriptions and offer letters, documented acceptance or refusal, and a My L&I-ready Washington Stay-at-Work packet. Every consequential step is an explicit human decision recorded in an immutable audit trail — the record follows the employer across insurers and states.
The problem
When a worker is injured, the employer must produce a restriction-compliant light-duty assignment, a state-form-compliant job description, a physician-approved offer letter with documented acceptance or refusal, and a continuous audit record — or the claim converts from medical-only to lost-time, driving EMR increases that compound over three years. That work runs on Word documents, faxed physician forms, email threads, and spreadsheets that break at three concurrent cases. Enterprise RMIS platforms start at six-figure implementations; carrier-bundled tools serve the carrier's timeline, not the employer's program.
Key features
- Structured restriction intake (WA APF, TX DWC-073, generic work-status fallback) as the single source of truth for every downstream document
- O*NET 30.3 physical-demands matching engine — ranked, explainable duty suggestions with a recorded human selection
- Site-scoped employer task bank, seeded at onboarding from NAICS industry libraries
- Light-duty job description generator with state-form fidelity
- Physician approval packet and written offer with acceptance/refusal capture
- Case dashboard with restriction-expiry, physician-approval, offer-non-response, and unfiled-reimbursement alerts
- WA Stay-at-Work reimbursement packet export with approved-dates-only day logging (TX DWC-008 + OR EAIP on Multi-Site+)
- Immutable audit log with CSV export for carrier and L&I audits; ADA-safe supervisor role enforced at the database layer
Benefits & outcomes
- Recover up to $25,000 per qualifying WA Stay-at-Work claim (injuries on or after Jan 1, 2025)
- Stop forfeiting $15,000–$75,000/yr in reimbursements lost to documentation gaps, not eligibility gaps
- Keep claims medical-only and avoid the EMR surcharges that compound over three years
- Survive coordinator turnover — the task bank and audit trail make the program organizational property